(Note: FOR MEN'S HUARACHE/SANDALS - You will receive shoes marked with the Mexican size, for example when you order a US size 10 - you will receive shoes marked with a "8" which stands for Mexican size 28.) If you wear half size shoes, we recommend going down a half size (e.g. if you are a size 9.5, we recommend size 9).
Return and Exchange Information
We understand that sometimes there is a need to return an item. Therefore if you are unhappy with the fit of your purchase simply return it within 30 days of delivery. First, send us an email at calzadoatudomicilio@gmail.com and then ship back the item. All exchangeable items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition. We will ship your replacement as soon as we receive it.
If you are in the United States, You can enjoy FREE SHIPPING on purchases over $200. You can consult our shipping policies for more information.
Delivery times depend on the location and shipping method chosen. On average, domestic shipments take 3 to 7 business days, if you chose express shipping you will receive it in 1 to 3 business day. Delivery time may vary depending holidays, or unforeseen circumstances.
We accept credit and debit cards, paypal, and bank transfer.
Yes, you can request a size or model exchange within 30 days of purchase. Just make sure the product is unused and in perfect condition.
We offer a 30-day return policy from the date of purchase. The item must be unused and in their original packaging. You can start the return process from your account or by contacting us.
Yes, our boots come with a 60-days quality warranty that covers manufacturing defects. If you have any issues with your purchase, please reach out to us for assistance.
You will get your refund with the same payment method you used to purchase. You should receive it in 15 business days once the item arrives at the store.
Our boots are made of genuine cowhide leather, completely handmade in Mexico.
We recommend using a specific cleaning and conditioning product depending on boot style (Napa, Nubuck or crazy). For more information contact us.
If your package is lost in transit, please contact us, and we'll work with the shipping provider to resolve the issue. We'll do our best to ensure your order arrives or provide a replacement if necessary.
